FAQS

Once you have confirmed your order, sent us your artwork and completed your deposit payment, please allow 7 working days for printing and 2-3 working days for NZ nationwide delivery. If you are supplying the garments then they will need to be in our hands before starting. We will call and email you confirmation once your order is ready/dispatched.

We use Courier Post for all New Zealand deliveries. Please allow 2-3 days for delivery from Opotiki.

North Island:
30 t-shirts: $17.99
31-49 t-shirts: $21.99
50-99 t-shirts: $24.99
100+ t-shirts $29.99

South Island:
30 t-shirts: $19.99
31-49 t-shirts: $23.99
50-99 t-shirts: $26.99
100+ t-shirts $31.99

We will work hard to ensure that all our products are printed on high-quality materials & shipped on time and accurately. We only work with suppliers who have strong fair labour and social responsibility policies.

We accept returns and will issue a full refund within 30 days of dispatch if you are disappointed with your order for any of the following reasons: The product itself is flawed; The quality of the printing is poor; or if the final product is materially different than the design you approved.

Garments supplied by you are not covered by our returns policy unless prior agreement. We require a minimum GSM weight and quality for screen-printing to be effective.

If you are in any way unsatisfied with your purchase, please contact us sales@tshirtdesigns.co.nz with your order number and concerns.

No, you have paid for the use of the screens only. When your print job is complete the screens are reclaimed and used again for other jobs.

We will keep your screens for 6-months and the cost per set-up on any reprints is 50% off for 30-99 reprints, or free if you are doing 100 reprints or more. If you use the screen once every 6-months we’ll keep your screen forever!